Welcome to Highlights from the Councils’ 2020/21 Annual Report
“I am pleased to introduce this Annual Report on behalf of the Professional Standards Councils, outlining our work and achievements in 2020/21 and the outlook for 2021/22.”
2020/21 Year at a Glance
2020/21 Performance Highlights
Scheme application framework redesign
Approved a new scheme application framework for pilot commencing from July 2021. The new framework was co-designed with occupational associations and delivers a simpler, clearer way for associations to apply for professional standards schemes, with a strong focus on consumer protection and management of professional risks.
Professional Standards Improvement Program
100% of Program reports were provided by associations on time.
Streamlining registration regimes
Professional standards schemes recognised for the first time as a pathway for meeting occupational registration requirements, in the Design and Building Practitioners Regulation 2020 (NSW).
Submissions to inquiries and reviews
Six submissions made, contributing recognised professional standards and occupational risk management expertise to inquiries and reform processes.
Australian Research Council Linkage Project
Commenced a three-year Australian Research Councils Linkage Project on Constructing Building Integrity: Raising Standards through Professionalism.
Professional Standards Forum
Delivered two online forums – putting the consumer first in ethics and responding to community expectations – to over 120 delegates from all states and territories in Australia.
Research on sexual harassment risks in the legal profession
Commissioned a rapid evidence review to critically appraise existing evidence in relation to sexual harassment as a potential cause of consumer harms, to help inform the development of professional standards responses.
Net Promoter Score
The Councils’ Net Promoter Score for Forums and Roundtables is 76, an increase of 20 points from the 2019/20 reporting period.
Councils' Strategy 2020/21 Achievements
