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UK Legal Services Board shares consumer-focused regulation strategy

23 July 2021

The Professional Standards Councils are pleased to share a presentation by the UK Legal Services Board on practices to enhance consumer-focused regulation. 

The presentation is in response to the invitation extended to the UK Legal Services Board to speak to the Councils’ April 2021 Forum topic of ‘Trust and confidence: Responding to community expectations’. 

The UK Legal Services Board’s Head of Policy Development and Research, Steve Brooker, shares their consumer-focused strategy for legal services to better meet society’s needs.

The presentation and other resources and recordings from the Forum can be found on the Forum page of this website.  

The Councils look forward to building their relationship with the UK Legal Services Board and continuing to share insights into consumer-focused regulation.