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Register for the Professional Standards April Forum: Responding to risk – insurance and improvement strategies

Bookings are now open for the Professional Standards April Forum, to be held online on Thursday, 7 April 2022 from 9:30am to 1:15pm AEST. 

The Forum will feature a panel of distinguished speakers Iain Summers, Matt Press and Tom Lunn, who will lead a discussion on insurance and improvement strategies to assist associations to bring a focus to reducing risk and enhancing consumer protection. 

The panel session will be followed by a practical workshop titled ‘Continuous Quality Improvement strategies– what, when, why and how?’, facilitated by Adj Assoc Professor Bernie Harrison from the Australian Council on Healthcare Standards Improvement Academy. This workshop will provide participants with an opportunity to learn how associations can use continuous quality improvement to bring about systemic change for risk reduction, better consumer outcomes and a stronger profession. 

For those unable to attend on the day, the panel session and workshop presentations will be recorded and available for viewing from our website following the completion of the Forum. 

Registrations close 4 April 2022. Please click here to register. 


About the presenters: 

  • Iain Summers, Professional Standards Councils 

Iain Summers has been a Councils member since 2006 and chairs the Finance, Audit and Risk Management Committees. He is a chartered accountant and governance consultant.  

Iain is a board member and Chair of the Audit Committee of Traditional Credit Union Limited. He has been the chair of audit and risk committees for a wide range of community services and public sector entities. 

  • Tom Lunn, Senior Policy Advisor, Insurance Councils of Australia 

Tom Lunn is Senior Policy Manager at the Insurance Council of Australia, dealing with policy matters relating to financial services regulation. Tom is currently working with the ICA’s recently established Business Advisory Council which is exploring ways to address insurance affordability and availability challenges experienced by some sectors of the commercial insurance market.Prior to joining the ICA Tom worked as corporate lawyer at IAG and in private legal practice focussing on public liability and professional indemnity claims.

The Insurance Council of Australia has been reviewing the insurance sector’s options for reforms to improve the industry’s contribution to national economic recovery and growth. With its independent review on commercial insurances, a dialogue with stakeholders has started. 

  • Matt Press, Director, Office of the NSW Building Commissioner 

Matt Press is the Director of the Office of the NSW Building Commissioner. He is responsible for delivering the Construct NSW transformation program, a unique strategy established to bring back public confidence in NSW’s residential building industry involving initiatives in legislative reform, education, research, industry engagement and modernising Fair Trading.  

Matt understands the challenges of regulation from all sides having worked in private sector and run his own affordable housing business. He loves being part of the building industry and has been for the last 10 years after spending the early years of his career in telecoms, health and natural resources. 

  • Adj Assoc Professor Bernie Harrison, The Australian Council on Healthcare Standards Improvement Academy 

Bernie Harrison has over 30yrs experience in health care, as a clinician, researcher and quality and safety (Q&S) expert. She has extensive experience in designing and delivering Q&S training programs in the Asia pacific region. Her training in quality improvement and patient safety occurred in the USA in 2001 and 2010 as a Fulbright Scholar. She has extensive experience in health care system redesign and has published a Breakthrough Collaborative (Harrison et al Vox Sanguinis 2014) in improving red cell transfusion in the elective surgical setting. She co-authored the Quality in Australian Health Care Study (MJA 1995), the most cited paper in the journal’s 100yr history. 
Her previous positions include Executive Director of Hospital Performance for the National Health Performance Authority and Director in the NSW Clinical Excellence Commission. Her clinical experience as a registered nurse and midwife in the UK and Australia: maternity and child health, intensive care, aged care and mental health.