All associations covered by a professional standards scheme must submit an Annual Professional Standards Report (APSR). These reports replace the Annual Report on your Professional Standards Improvement Program (PSIP) (which may still be used for the 2022 reporting).
Associations must complete and send their annual professional standards report to us by 31 March of the following year for every year the scheme is active. Each year, we will we send your association a template to follow. Typically, your association will be asked to report on its actions, policies, and decisions in the following areas:
- Informing members and consumers
- Protecting consumers
- Responding to consumer complaints and claims
- Scheme administration
Further information about the Annual Professional Standards Report is available here.