Responding to risk – insurance and improvement strategies

7 April 2022

The Professional Standards Forum held online on 7 April 2022, provided the opportunity for over 70 delegates from across Australia to hear from an expert panel on the topic of ‘Responding to risk – insurance and improvement strategies’. 

Iain Summers from the Professional Standards Councils, Tom Lunn, Senior Policy Advisor at the Insurance Council of Australia and Matt Press, Director of the Office of the NSW Building Commissioner led a discussion on insurance and improvement strategies to assist associations bring a focus to reducing risk and enhancing consumer protection. 

The Professional Standards Councils’ Chair, Mr John Vines OAM, launched a new report that was commissioned by the Councils and produced by Taylor Fry, titled ‘The benefits of professional standards schemes – limitation of liability and consumer protection measures’. 

Adjunct Associate Professor Bernie Harrison, Director of the Australian Council on Healthcare Standards (ACHS) Improvement Academy presented on using continuous quality improvement to bring about systemic change for risk reduction, better consumer outcomes and a stronger profession.  

Watch the Forum Highlights

Click on the video below to view highlights from the April 2022 Forum.

Watch the Forum Panel Session

Click on the video below to watch a recording of the panel session of the Forum, featuring presentations from Iain Summers, Tom Lunn and Matt Press, with concluding remarks from the Chair of the Professional Standards Councils, Mr John Vines OAM. 

Resources

Iain Summers, Professional Standards Councils

Tom Lunn, Senior Policy Advisor - Insurance Council of Australia

Matt Press, Director - Office of the NSW Building Commissioner

John Vines OAM, Chair – Professional Standards Councils 

Adjunct Associate Professor Bernie Harrison, Director - Australian Council on Healthcare Standards Improvement Academy.